What is the Best Video Intercom for Apartment Buildings? A Complete 2025 Guide
December 5, 2025
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1. Introduction: Why Video Intercom Systems Are Essential for Apartments
In 2025, smart building security is no longer a luxury—it’s a necessity. For apartment complexes, gated communities, and multi-tenant buildings, video intercom systems serve as the first line of defense, enhancing both security and convenience.
Why Apartments Need Video Intercoms
- Increased Security: Prevent unauthorized access by verifying visitors visually and audibly.
- Tenant Convenience: Remote unlocking via app or touchscreen panel.
- Access Logs: Keep track of entry and exit times for enhanced management.
- Package Delivery Management: Notify tenants when deliveries arrive.
- Visitor Screening: Verify identity before granting access.
Growing Demand in B2B Sector
The demand for apartment video intercom systems is skyrocketing, especially among:
- Property developers
- Real estate management firms
- Apartment security system integrators
- Building automation solution providers
These B2B buyers are looking for bulk video intercom systems with customizable branding, reliable performance, and end-to-end support.
2. Key Features to Look for in an Apartment Video Intercom System
Choosing the right video intercom system means evaluating both technical capabilities and tenant experience. Whether you’re a B2B buyer, property manager, or security consultant, here are the essential features to look for:
Must-Have Features
| Feature | Description | Importance |
|---|---|---|
| Multi-tenant Support | Supports multiple units in one building | ★★★★★ |
| HD Camera | Clear video feed for face recognition | ★★★★★ |
| Remote Access via App | Unlock doors and view video from smartphone | ★★★★★ |
| Two-Way Audio | Real-time communication with visitors | ★★★★☆ |
| Night Vision | Clear vision in low-light conditions | ★★★★☆ |
| Touchscreen Monitor | Intuitive user interface for tenants | ★★★★☆ |
| Integration with Access Control | Supports RFID, QR, or fingerprint | ★★★★☆ |
| Cloud Storage & Video Recording | Secure access logs for security teams | ★★★★☆ |
| Weatherproof Outdoor Units | For durability in harsh climates | ★★★★☆ |
| Custom Branding (OEM/ODM) | Custom logo, UI, and hardware design | ★★★★★ |
Smart Capabilities to Consider
- AI Facial Recognition
- Motion Detection Alerts
- Integration with Smart Home Platforms (e.g., Alexa, Google Home)
- Multi-language Interface
- Emergency Call Buttons
These advanced features are especially relevant for B2B wholesale buyers and international distributors looking to offer future-ready products to their markets.
3. Wired vs. Wireless Video Intercoms for Apartment Complexes
When planning a video intercom system for an apartment, one of the key decisions is choosing between wired and wireless solutions.
Wired Video Intercom Systems
Pros:
- Stable connection without interference
- Better video/audio quality
- Ideal for new constructions
Cons:
- Higher installation cost
- Longer setup time
Wireless Video Intercom Systems
Pros:
- Easy installation, especially for retrofitting
- Lower initial cost
- Remote management via app
Cons:
- Dependent on WiFi strength
- May require battery replacements
| Feature | Wired Intercom | Wireless Intercom |
|---|---|---|
| Installation | Complex | Simple |
| Network | LAN/Cable | WiFi |
| Maintenance | Low | Medium |
| Best For | New buildings | Renovations/Rentals |
| Video Quality | High | Medium to High |
| Cost | Medium to High | Low to Medium |
B2B Recommendations
For large-scale apartments or new developments, a wired system is more robust and scalable. For small buildings or retrofits, wireless systems offer flexibility and speed.
4. Top 5 Video Intercom Systems for Multi-Unit Buildings in 2025
Whether you’re outfitting a 10-unit apartment complex or a 100+ unit multi-dwelling building, selecting the right video intercom system is crucial for long-term reliability, tenant satisfaction, and property security. Below are the top-rated video intercom systems for apartments in 2025, chosen based on functionality, scalability, OEM/ODM support, and B2B availability.
🏆 Top 5 Apartment Video Intercom Systems
| Brand & Model | Best For | Key Features | B2B Support | Wireless/Wired |
|---|---|---|---|---|
| FARHD 4-Wire Villa Series | Multi-unit apartments & gated communities | Touchscreen indoor monitor, HD camera, RFID, remote unlocking, cloud storage | OEM/ODM, bulk orders, custom branding | Wired |
| Aiphone GT Series | High-rise apartment complexes | Multi-tenant IP system, mobile app, video call & unlock | Enterprise-grade B2B support | Wired/IP |
| 2N IP Verso | Luxury urban buildings | Modular design, facial recognition, mobile access | Integrator-friendly APIs | Wired/IP |
| Hikvision Video Intercom DS-KH6320 | Budget-conscious apartment complexes | 7″ TFT screen, remote access via Hik-Connect app | Limited OEM, available via distributors | Wired |
| Akuvox R29C | Smart home integration | Face recognition, SIP support, Android interface | B2B-friendly, smart building integrators | Wired/IP |
Why FARHD Leads in the Chinese Market
FARHD stands out as the most reliable OEM/ODM video intercom manufacturer in China, offering:
- Complete integration from LCD module to final intercom product
- Customizable UI, housing, and firmware
- Advanced production capabilities with 13 SMT lines
- Proven track record with 60%+ market share in China
🔗 Anchor Link: Learn more about FARHD’s apartment video intercom solutions
5. Benefits of Smart Video Intercoms for Property Managers and Tenants
The evolution of video intercom systems into smart, cloud-connected platforms has added immense value for both tenants and property managers, especially in B2B rental and real estate management operations.
For Property Managers
- Centralized Access Control: Manage all units from a single dashboard.
- Remote Troubleshooting: Reduce on-site technician visits.
- Tenant Management: Add/remove residents via cloud interface.
- Energy Efficiency: Systems go into sleep mode when not in use.
- Data-Driven Insights: Access logs and visitor data help optimize building security.
For Tenants
- Mobile App Access: Grant access to guests remotely.
- Video Call with Visitors: Real-time audio/video access from anywhere.
- Package Delivery Alerts: Receive instant notifications.
- Secure Unlock: Biometric, QR, or mobile unlocking.
B2B-Specific Advantages
| Feature | Benefit for B2B Buyers |
|---|---|
| OEM/ODM Customization | Build client-specific solutions under your brand |
| Bulk Procurement | Lower cost per unit with wholesale pricing |
| Post-Sales Support | Dedicated technical assistance and training |
| Global Certifications | CE, FCC, ROHS for international compliance |
| Future-Proof Tech | AI-ready systems with cloud integration |
🔗 Anchor Link: Explore FARHD’s OEM/ODM capabilities for smart intercom solutions.
6. How to Choose a Video Intercom System Based on Apartment Size and Type
Not all intercom systems are created equal. Depending on the size, layout, and infrastructure of your apartment building, your requirements may vary significantly.
Apartment Types & Recommended Systems
| Apartment Type | Recommended System | Key Considerations |
|---|---|---|
| High-Rise (50+ units) | FARHD or Aiphone GT Series | Multi-door support, scalability, centralized control |
| Mid-Rise (20-50 units) | FARHD 4-Wire or Hikvision DS-KH6320 | Wired or hybrid solution, cost-effective |
| Low-Rise/Villas | FARHD Villa Series or Akuvox | Touchscreen panels, elegant design, mobile access |
| Gated Communities | 2N Verso or FARHD | Outdoor durability, integrable with gate systems |
Choosing Based on Infrastructure
- New Construction: Opt for wired IP-based systems with centralized control.
- Retrofit Projects: Go with wireless or hybrid systems with minimal cabling.
- Luxury Buildings: Choose smart intercoms with facial recognition and mobile control.
- Budget Buildings: Look for basic two-way video and RFID unlock features.
Questions to Ask Before You Buy
- How many units do I need to support?
- Do I need app integration and cloud storage?
- Will the system integrate with existing access control?
- Is the manufacturer offering B2B pricing and OEM support?
- What kind of post-sales support is available?
🔗 Anchor Link: Discover FARHD’s full range of apartment intercom products.
7. Best Practices for Installing Apartment Intercom Systems
Proper installation of a video intercom system is just as important as choosing the right product. For property developers, real estate managers, and wholesale installers, following best practices ensures long-term reliability, tenant satisfaction, and reduced maintenance costs.
Pre-Installation Assessment
Before you install a system, conduct a full assessment:
- Number of Units: Determine how many indoor monitors and outdoor panels are required.
- Wiring Infrastructure: Check for pre-existing wiring or need for rewiring.
- Internet Connectivity: Ensure strong and stable network for IP systems.
- Power Supply: Identify locations for power sources or PoE (Power over Ethernet).
- Building Layout: Consider how signal distribution will be managed (especially in high-rise buildings).
Installation Guidelines
| Step | Details |
|---|---|
| 1. Site Survey | Measure distances between outdoor stations and indoor monitors. |
| 2. System Configuration | Pre-configure devices before physical installation. |
| 3. Wiring | Use shielded cables to prevent interference. For IP systems, use Cat5e/Cat6. |
| 4. Mounting | Place indoor units at eye level, and outdoor units at entrances or gates. |
| 5. Testing | Verify two-way audio, video clarity, and remote unlocking. |
| 6. User Training | Provide tenants and staff with instructions or app onboarding. |
B2B-Specific Tips
- Batch Installation: For large apartment complexes, install in phases to reduce downtime.
- Labeling: Clearly label all wiring and terminals for post-install troubleshooting.
- Remote Monitoring: Choose systems with backend access for diagnostics and firmware updates.
- Compatibility Checks: Ensure system integrates with existing access control, alarms, or elevator systems.
Common Mistakes to Avoid
- ❌ Skipping the network check for IP-based systems
- ❌ Failing to test each unit before tenant handover
- ❌ Ignoring weatherproofing for outdoor units
- ❌ Not planning for future expansion
🔗 Anchor Link: Need help planning your installation? Contact FARHD’s engineering support team for expert assistance.
8. Recommended Apartment Video Intercom Manufacturers (OEM/ODM & Wholesale)
When sourcing intercom systems for apartment buildings, choosing the right manufacturer or supplier is critical. Whether you’re looking for bulk purchasing, private label solutions, or long-term partnership, here are the top options globally—with an exclusive recommendation for the Chinese market.
🏭 Top OEM/ODM Video Intercom Manufacturers
| Manufacturer | Country | Strengths | B2B Services |
|---|---|---|---|
| FARHD (Shenzhen FARHD Tech Co., Ltd.) | China | End-to-end in-house production, top market share in China, 13 production lines | OEM/ODM, Custom Branding, Bulk Orders |
| Aiphone | Japan | High-quality, modular systems, global certifications | Wholesale, System Integrator Support |
| 2N (Part of Axis) | Czech Republic | High-end IP intercoms with open APIs | Reseller Program, Distributor Network |
| Akuvox | China | Android-based intercoms with SIP integration | OEM, Distributors, Smart Home Integration |
| DoorBird | Germany | Sleek design, app-based intercom | Wholesale, Installer Support |
Why FARHD Is the Top Choice in China
FARHD is the most trusted Chinese manufacturer of OEM/ODM video door phone intercom systems, offering:
- Complete vertical integration — from LCMs to final product assembly
- Custom branding solutions for wholesalers, security integrators, and smart home brands
- Global compliance with ISO 9001, CE, FCC, ROHS, and SGS certifications
- Large-scale production with over 5,500m² factory space and 260+ skilled workers
- Proven track record with dominance in China, Italy, Korea, and Turkey
FARHD’s Key Offerings for B2B Buyers:
- Video intercoms for villas, multi-apartments, commercial buildings
- Touchscreen indoor monitors, HD door stations, app-integrated systems
- High-speed YAMAHA SMT production for custom PCBs
- Rapid prototyping and R&D for custom firmware and UI
🔗 Anchor Link: Learn more about FARHD’s manufacturing capabilities and global services.
9. FAQs About Apartment Video Intercom Systems
Here are the most commonly asked questions by property managers, developers, and B2B buyers when selecting video intercom systems for apartment buildings:
❓ What’s the difference between an apartment intercom and a regular video doorbell?
An apartment video intercom is designed to support multiple units, centralized access control, and often integrates with building management systems. In contrast, a standard video doorbell is usually for single-family homes.
❓ Can I integrate the intercom system with access control or elevator systems?
Yes. Modern intercom solutions like FARHD support integration with:
- RFID door access
- QR code entry
- Elevator control
- Smart home platforms (e.g., Alexa, Google Home)
❓ What’s the best option for retrofitting an older building?
Wireless or hybrid systems are ideal for retrofitting. FARHD offers flexible 4-wire and 2-wire systems that can adapt to legacy infrastructures.
❓ Can I customize the branding for resale or white-label?
Absolutely. FARHD provides custom branding (OEM/ODM) for:
- Logo placement
- Custom casing
- UI language and design
- Packaging and manuals
This is perfect for security integrators, distributors, and smart home solution providers.
❓ How do I get pricing or request a sample?
You can fill out a contact form on the FARHD website to request a quote, sample, or consultation.
🔗 Anchor Link: Get in touch with FARHD to discuss your project requirements.
✅ Final Thoughts
Choosing the best video intercom system for apartments means balancing security, tenant experience, and long-term scalability. Whether you manage a small building or a multi-phase residential complex, partnering with a trusted manufacturer like FARHD ensures you get:
- Reliable, scalable technology
- Customizable solutions to match your brand
- Expert support from design to deployment
If you’re a distributor, developer, or system integrator, now is the time to invest in smart intercom solutions that meet the evolving demands of modern apartment living.
🔗 Ready to explore the future of apartment intercom systems? Visit FARHD’s full product catalog to get started.
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